It's more important than ever to calibrate your business and to stay in touch with your employees. Worklife today is about speed and a pulse survey helps you build a workplace where you can turn insights into action and to work proactively.
The Flourish team have much experience in working with feedback solutions and employee surveys and have seen a constant change on the labour market. In the last few years there has been an increased demand in systems which allow direct communication between manager/employee, and where you can collect feedback quickly.
Pulse surveys, how do they work?
Flourish lets you check the "pulse" of your employees through frequent and short surveys. Pulse surveys can act as a substitute or an add-on to the annual survey, but Flourish gives the manager the option to choose exactly what questions he/she wishes to be answered depending on what he/she wants to know more about and what changes he/she wishes to see in the team.
Flourish is a chat-robot that communicates in a humanly way despite being an actual robot chatting to the employee. That's how Flourish simplifies feedback collection for managers and how it collects feedback from the team when it's needed the most. Another benefit of using a chatbot is that it can be used with a range of different chat apps and the employee can add Flourish in a chat app they're already using today whether it be Facebook Messenger, Slack or Microsoft Teams.
When manager/employees start using Flourish a conversation starts between Flourish and employee. Flourish asks 2-3 quick questions to make it easy for the employee to reply. When the chat has ended, the manager sees this in his/her Chatbox and can reply to the employee instanteously and say thanks for the feedback and write a personal reply. There's also an option to view history of previous employee replies. It's also possible to forward the feedback to HR or other managers to get going on the improvement work.